Who we are
Suggested text: Our website address is: http://callassist.ai.
Thank you for choosing CallAssist. At CallAssist, we are committed to safeguarding your privacy and providing transparency regarding the use of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our AI customer service technology. By using our services, you consent to the practices described in this policy.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and company details when you sign up for our services.
- Information: We may collect information about how you interact with our technology, including log data, device information, and the actions you take while using our services.
- Customer Data: Our technology may process and store customer data you provide to us, such as customer inquiries, interactions, and other relevant information necessary for customer service operations.
How We Use Your Information:
- Service Provision: We use your personal information to provide you with our AI customer service technology, including responding to your inquiries and improving our services.
- Analytics: We may analyze usage data to enhance and optimize our technology’s performance and user experience.
- Communication: We may send you important updates, notifications, and information related to our services, as well as marketing materials if you opt in to receive them.
Data Sharing and Disclosure:
- Third-Party Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, but we do so under strict confidentiality agreements.
- Legal Compliance: We may disclose your information when required by law, to protect our rights, or to comply with a legal process.
Data Security:
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no online data transmission or storage system can guarantee absolute security. Please take care to protect your login credentials and personal information.
Your Choices:
You have the right to access, correct, or delete your personal information. You may also unsubscribe from marketing communications at any time by following the instructions provided in the communication.
Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.
Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other appropriate means.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at [Insert Contact Information].
By using CallAssist, you signify your acceptance of this Privacy Policy. Please review it regularly to stay informed about how we are protecting your data.